{"id":9101,"date":"2025-09-08T13:28:28","date_gmt":"2025-09-08T11:28:28","guid":{"rendered":"https:\/\/mrlandon.com\/tenaya\/tracking-order\/"},"modified":"2026-01-26T17:38:19","modified_gmt":"2026-01-26T16:38:19","slug":"tracking-order","status":"publish","type":"page","link":"https:\/\/mrlandon.com\/tenaya\/en\/tracking-order\/","title":{"rendered":"Tracking order"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9101\" class=\"elementor elementor-9101 elementor-3081\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0b8055 e-flex e-con-boxed e-con e-parent\" data-id=\"c0b8055\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fb2aeeb e-con-full e-flex e-con e-child\" data-id=\"fb2aeeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a7c466 elementor-widget elementor-widget-heading\" data-id=\"0a7c466\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dc5b3b elementor-widget__width-initial elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"2dc5b3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2dc5b3b\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3085\"><a href=\"https:\/\/mrlandon.com\/tenaya\/pedidos\/\" class=\"elementor-item\" tabindex=\"-1\">Orders<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3091\"><a href=\"https:\/\/mrlandon.com\/tenaya\/envios\/\" class=\"elementor-item\" tabindex=\"-1\">Shipping and Deliveries<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3090\"><a href=\"https:\/\/mrlandon.com\/tenaya\/devoluciones\/\" class=\"elementor-item\" tabindex=\"-1\">Returns and Refunds<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3089\"><a href=\"https:\/\/mrlandon.com\/tenaya\/preguntas-frecuentes\/\" class=\"elementor-item\" tabindex=\"-1\">Frequent asked questions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3088\"><a href=\"https:\/\/mrlandon.com\/tenaya\/opciones-de-pago\/\" class=\"elementor-item\" tabindex=\"-1\">Payment options<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3087\"><a href=\"https:\/\/mrlandon.com\/tenaya\/seguimiento-de-pedido\/\" class=\"elementor-item\" tabindex=\"-1\">Tracking order<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3086\"><a href=\"https:\/\/mrlandon.com\/tenaya\/guia-de-tallas\/\" class=\"elementor-item\" tabindex=\"-1\">Size guide<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5052\"><a href=\"https:\/\/mrlandon.com\/tenaya\/contacto\/\" class=\"elementor-item\" tabindex=\"-1\">Contact us<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b7a009 e-con-full e-flex e-con e-child\" data-id=\"6b7a009\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-636a0c4 elementor-widget elementor-widget-menu-anchor\" data-id=\"636a0c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"content-help\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aee0034 elementor-widget elementor-widget-heading\" data-id=\"aee0034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tracking order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc98e1c elementor-widget elementor-widget-text-editor\" data-id=\"cc98e1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As soon as we ship your order, you will receive a confirmation email with a tracking link from the shipping company UPS so you can follow it at all times. You can also find out about the status of your order through your user account in the My Orders section.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13dab09 e-con-full e-flex e-con e-child\" data-id=\"13dab09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a91d805 elementor-widget elementor-widget-text-editor\" data-id=\"a91d805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Log in to your account to check the status of your order<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28c8732 elementor-widget elementor-widget-button\" data-id=\"28c8732\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mrlandon.com\/tenaya\/en\/my-account\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Log in<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca20ae9 elementor-widget elementor-widget-text-editor\" data-id=\"ca20ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Don&#8217;t have a Tenaya account yet?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0285c7c elementor-widget elementor-widget-button\" data-id=\"0285c7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mrlandon.com\/tenaya\/en\/my-account\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Create account<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50e28a7 e-con-full e-flex e-con e-child\" data-id=\"50e28a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0bf1a93 e-con-full e-flex e-con e-child\" data-id=\"0bf1a93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29c01ee elementor-widget elementor-widget-text-editor\" data-id=\"29c01ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Couldn&#8217;t you solve your doubt?<\/strong><\/p>\n<p>If you have not found the information what were you looking for you can put yourself in contact our service customer service through following email:<\/p>\n<p><strong>tenaya@tenaya.net<\/strong><\/p>\n<p>We will be happy to help you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Tracking order As soon as we ship your order, you will receive a confirmation email with a tracking link from the shipping company UPS so you can follow it at all times. You can also find out about the status of your order through your user account in the My Orders section. Log in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9101","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/pages\/9101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/comments?post=9101"}],"version-history":[{"count":0,"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/pages\/9101\/revisions"}],"wp:attachment":[{"href":"https:\/\/mrlandon.com\/tenaya\/en\/wp-json\/wp\/v2\/media?parent=9101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}